Ecolicious Products Shipping Information
how LONG BEFORE YOU SHIP THE ORDER?
Orders ship within 2 - 5 business days. If any delay is expected, we will be in touch.
HOW DO YOU SHIP AND WHAT ARE THE SHIPPING RATES?
Shipping to US & Canada
Vast majority of our orders is shipped with Canada Post / USPS Expedited service. Shipping to Canada is $17.50 CAD and shipping to the US is $15.00 USD. For shipping to Alaska & Hawaii add $15 USD and for shipping to Nunavut & Canadian Territories add $20 . Orders of bulk products are charged extra $5.00 shipping fee. Orders over $250 ship free. *
*before shipping & taxes*
Rates: Not from the US or Canada? Please contact us directly for shipping rates @ letusknow@ecoliciousequestrian.com
Return Policy
Can I return or exchange the product?
Yes you can. However be aware of some guidelines:
* We must have you mail back any returns within 30 days of your order arrival.
* For return of product 10 pieces or more, a 15% re-stocking fee will apply.
* In your return package please include a copy off your receipt.
EcoLicious Equestrian
51096 Mun. Rd. 38 E
Ste. Genevieve, MB R5J 0A4
Canada
Product must be returned in perfect condition, so please handle items with care.
Note to customers EcoLicious Equestrian is not responsible for shipping costs for returns, exchanges and/or edited orders
Reporting Damage
Did any of your items arrived damaged?
- Snap a photo of the damaged product.
- Email it to us @ letusknow@ecoliciousequestrian.com
- We will issue a refund or reship the damaged item.